Terms of Service

Graymadd Home Services LLC dba On Time Air HVAC

Last Updated: 2/28/25

1. Program Description

On Time Air HVAC provides appointment reminders and confirmation texts, along with occasional promotional or informational messages. By enrolling in our SMS service, you consent to receive text messages regarding scheduling, service updates, and related offers.

2. Message & Data Rates

Message and data rates may apply for messages sent to you from us and from you to us. For questions about your text or data plan, please contact your wireless provider.

3. Frequency

You will generally receive fewer than 10 texts per month, though message frequency may vary based on your interaction with us.

4. Opt-Out Instructions

You can cancel SMS service at any time by replying “STOP” to any message you receive. After sending “STOP,” you will receive a final confirmation message, and then you will no longer receive SMS messages from us. If you wish to rejoin, sign up again through the original opt-in method.

5. Help Instructions

If you experience issues with the messaging program or need assistance, reply “HELP” to any text message or email us at [email protected]. You can also call us at 912-461-2174 for support.

6. Disclaimers

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

No Warranties: This service is provided “as is” and may be subject to transmission limitations or interruptions.

7. Contact & Policies

Business Name: On Time Air HVAC

Business Phone: 912-461-2174

Support Email: [email protected]

Privacy Policy: https://go.ontimeairhvac.com/privacy

By opting into SMS messages, you acknowledge and accept our Privacy Policy.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Savannah, GA.